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C.A.R.E. Property Services / Cleaning  / 3 Important Questions to Ask Your Contractor About Cleaning and Disinfecting During COVID-19

3 Important Questions to Ask Your Contractor About Cleaning and Disinfecting During COVID-19

After several weeks of being shut down or staying at home, you are ready to re-open your business, but you want to be sure you are protecting your employees, your customers, and yourself. We know that there is no product on the market that has been laboratory tested to be 100% effective against this virus. It is just too new. Therefore, it is best to work with professionals who understand the many variables that come into play when trying to develop an effective viral prevention cleaning and disinfecting strategy. Before you sign on with a contractor, here are three important questions you can ask to gauge their comfort level with cleaning and disinfecting your business during this challenging time:

1. What disinfectant are you planning to use?

There are many disinfectant options available. Be sure that the one your contractor is using is found on the EPA’s list of approved treatments for SARS-CoV-2 (that is the official name for the novel corona virus that causes COVID-19 symptoms). You can find that list at this website: https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2

Some chemicals may have different trade names, but you can match the active ingredient and if it is applied via the recommended method, you give yourself the best chance of success. Pay attention to factors like “dwell time” (how long a product needs to sit on a surface to be effective against a virus) and the various surfaces that are being cleaned. Is one product good for all the surfaces at your business? Is it safe for my staff to use? What personal protective equipment (PPE) should be used while applying it? Will this product damage any surfaces in my workplace? Your contractor should be prepared to answer these related questions.

2. What strategy do you recommend for one-time and ongoing cleaning/disinfecting?

During a time of crisis, companies that are not in the cleaning or restoration industry may attempt to make a quick buck on fogging a business as a one-time treatment. They may even go so far as to promise you a level of prevention just to close the sale. Do not fall for it. Fogging, when done correctly, is a great tool in your disinfecting arsenal, but fogging alone is not an effective strategy against this virus. Fogging is a great way to kick off your long-term cleaning strategy, but it should not be considered as a preventive measure against the virus. As soon as you open your doors after a fogging, you are again at the same risk if an infected person walks through your door.

Daily cleaning for viral prevention is not like your average day-to-day workplace cleaning. Your contractor should walk you through the CDC’s decision-making tool (found here https://www.cdc.gov/coronavirus/2019-ncov/community/cleaning-disinfecting-decision-tool.html ) to help identify what needs to be cleaned, how it needs to be cleaned, how often it should be cleaned, and what protective measures need to be taken to protect your team or your customers. A well-planned strategy of cleaning high touch points at regular intervals with an EPA approved disinfectant while wearing the proper PPE and maintaining social distance is the best strategy until we know more about this virus as it is studied in laboratories around the globe.

3. If we become aware of an exposure to the virus at my business, how would your plan change?

Your contractor should have a plan for how their approach would change if there is a known exposure at your business. While you are handling contact tracing and quarantining exposed employees, your contractor should have a plan to clean and disinfect every surface (not just high touch points) within your business. They should step up the level of personal protective equipment they wear while treating an active or “hot” location. Ask them ahead of time what that would look like and what kind of disruption it will be to your business. If they cannot answer you immediately, they may be in over their head.

If you have questions about your re-opening strategy, or if you want to work with a trusted local contractor to develop your strategy, contact us today.


With over 35 years of construction, restoration, and energy conservation experience, C.A.R.E Property Services is dedicated to meeting the diverse property needs of our residential and commercial customers. Based locally in Hanover, PA, we are able to provide exceptional service throughout Delaware, Maryland, and Central Pennsylvania. When you work with C.A.R.E. Property Services, you can depend on the professional and high-quality workmanship from our certified property experts.

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